Understanding the Power of Feedback Analytics
( go to the article → https://insidebigdata.com/2023/11/03/understanding-the-power-of-feedback-analytics/ )
In this contributed article, Ryan Stuart is the co-founder and CEO of Kapiche, discusses feedback analytics and how it is a means to unlock deeper customer insights, with five concrete examples of how to use feedback analytics to drive innovation and growth.
Nov. 3, 2023, 10 a.m.
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