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Robotic Process Automation - Digital Transformation through RPA
( go to the article → https://datafloq.com/read/digital-transformation-rpa/7778 )
Robotic Process Automation (RPA) and Artificial Intelligence (AI) are the current wave of technologies that companies are embracing with the goals of eliminating human error, increasing system efficiency and improving human productivity.Enterprises have implemented all kinds of software across the organization to automate business processes. Large organizations have installed numerous types of software to automate many tasks such as ERP, CRM, HRM, Financials, ITSM, Supply Chain, Logistics, etc. Even after using numerous software, there are several tasks that are required to be done manually. These manual and repetitive tasks are hindrances to employee productivity and customer service.Some of the daily tasks such as sending emails, performing data entry, updating systems of record, and fetching files are performed by business process experts who have familiarity in using the tools. Repetitive tasks consume at least 50% of employee’s time. The benefit with robots is that they are available 24x7 both in supervised and unsupervised mode and can be programmed to work across systems and workflows. For example, if you need to send an email, you can just talk to the Bot and it will type the text using speech-to-text tool. Subsequently, ...Read More on Datafloq
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