How AI Will Shape the Future of Customer Communications
( go to the article → https://insidebigdata.com/2021/01/14/how-ai-will-shape-the-future-of-customer-communications/ )
In this contributed article, Eric Schurke, VP of Operations at Ninja Number, discusses how AI solutions are changing the way businesses communicate in 2021 and beyond. To succeed you should focus on three different aspects: incorporating customer feedback, over-communicating wherever you can, and building a culture of customer success.
Jan. 14, 2021, 2 p.m.
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